20 Jun The Reliability Paradox: 5 Habits of Reliable Operations By salomons.coach In Blog, Change & Transformation, Organizations & Culture, Teams & Collaboration, VUCA & Leadership, Workshops & Events Efficiency makes an operation look strong. Reliability under the unexpected asks for almost the opposite. Karl Weick's five principles of high-reliability organizations — and what they looked like on a real hub floor. Read More Share: