Getting someone to say yes is easy. Getting a yes that survives your absence is the real work of leadership. Six research-backed moves that turn polite agreement into commitment people genuinely own.
Parent Adult Child leadership explains why the mode you default to — Parent, Adult or Child — quietly shapes whether your people grow or stay dependent.
Excellent leadership dialogue is not about open discussion without boundaries. It is a disciplined practice that creates shared understanding, surfaces real differences, and leads to genuine commitment. When leaders avoid constructive conflict or rush to agreement, alignment becomes fragile and execution suffers. The strongest leadership teams invest in dialogue first, so commitment follows naturally, without the need to manage appearances.
When TNT’s global network went dark during the NotPetya cyberattack, every system failed — but people didn’t. In this story, Jan Salomons shares how leadership, trust, and adaptability kept Europe’s largest logistics network running manually for days. It’s a story of crisis leadership in a VUCA world — where volatility, uncertainty, complexity, and ambiguity tested every level of society, organization, and individual behavior. As old hierarchies crumbled, new leaders emerged, purpose became crystal clear, and collaboration turned chaos into order. A powerful lesson in resilience, trust, and human connection under pressure.
Miscommunication is a leading cause of workplace inefficiency and conflict, often resulting in misunderstandings, reduced productivity, and increased tension. Studies highlight how poor communication impacts team dynamics, leading to incorrect assumptions and diminished morale. Addressing these challenges requires fostering clarity, active listening, and emotional intelligence to create stronger connections and avoid conflict. Effective communication not only resolves workplace issues but also enhances collaboration and trust, driving both individual and organizational success.
Negativity can quietly erode team morale, productivity, and even a leader’s confidence. In this post, I share the story of Nathalie, an operations manager trapped in a cycle of workplace stress and unproductive venting—both in her team meetings and personal life. Together, we explored the psychological roots of negativity, its contagious effects, and strategies to break free. From reframing challenges to fostering constructive team dynamics, this journey reveals how leaders can transform negativity into solutions and growth. If workplace stress and team negativity feel overwhelming, this is your guide to leading with positivity and purpose.
I want to be seen and heard, treated fair, flexible when family issues require our attention, etc. We also expect our manager to remember everything we 've said, as well as knowing what is happening in our lives, even to the point the manager will anticipate for events occurring or planned by us.