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(Dutch translation by AI, manual reviews are in progress)
18 Jan

The rules of an excellent leadership dialogue

  • By salomons.coach
  • In Blog, Teams & Collaboration, VUCA & Leadership

An excellent dialogue in a leadership team is not an open conversation without structure. It is a disciplined practice that creates shared understanding, surfaces real differences, and leads to genuine commitment.

I one of my previous posts, I wrote about why getting from agreement to commitment is quite a process, and why real alignment is built in dialogue.

In many leadership teams I work with, alignment is treated as something that must be shown once a decision is made. The intention is usually good: clarity, consistency, and execution matter, especially in complex, high-pressure environments. Yet over time I have learned that alignment that needs to be displayed is often a signal that something earlier in the process was missing. Not more control. Not more discipline. But more dialogue before commitment.

Based on what consistently works in senior teams, these are the core rules for having an excellent dialogue.

1. Be clear about the purpose of the dialogue

Before people speak, they must know why they are speaking.

  • Is the goal sense-making, decision-making, or alignment?
  • Are we exploring options, or are we choosing?

Unclear purpose produces either endless discussion or premature closure. Excellent teams name the phase explicitly.

2. Separate exploration from decision

Do not decide while you are still thinking. In the dialogue phase:

  • No defending positions
  • No lobbying for outcomes
  • No signaling of preferred solutions by senior leaders

This creates space for real thinking instead of political positioning.

3. Surface differences early, not politely late

Agreement that arrives too quickly is a warning sign. Leaders should actively invite:

  • Minority views
  • Operational reality checks
  • Discomforting data

Silence is not neutrality. It is often information withheld.

4. Speak from responsibility, not from role

Titles do not think, people do. Participants should speak from:

  • What they see
  • What they know
  • What they are accountable for

Not from what they assume others expect them to say.

5. Listen to understand, not to prepare your response

Dialogue collapses the moment people stop listening. Practical discipline:

  • Paraphrase before responding
  • Ask clarifying questions
  • Test assumptions out loud

If you cannot accurately restate another view, you have not earned the right to disagree with it.

6. Allow constructive conflict, do not rush to harmony

Conflict is not a failure of leadership. Avoiding it is. Constructive conflict means:

  • Challenging ideas, not people
  • Staying curious under pressure
  • Holding tension without resolving it too quickly

This is where real insight is created.

7. Leaders regulate the room, not the outcome

The role of the leader is not to win the argument. It is to:

  • Slow the pace when certainty rises too fast
  • Notice who is not speaking
  • Name dynamics that block dialogue

Authority is best used to protect the quality of the conversation.

8. Close with explicit commitment

Dialogue without closure creates fatigue. Once a decision is made:

  • Name the decision clearly
  • Test for commitment, not agreement
  • Clarify what support looks like in practice

Commitment means: I will stand behind this decision, even if it was not my preferred option.

9. Make learning visible after the decision

Excellent teams keep dialogue alive beyond the meeting.

  • What assumptions are we testing?
  • What signals will tell us to adjust?
  • When will we review?

This preserves integrity and adaptability.

A final leadership test

If people leave a leadership meeting saying the same thing publicly but thinking different things privately, the dialogue was insufficient.

Strong leadership teams do not aim for harmony.
They aim for clarity, commitment, and learning.

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Tags:conflictdecision makingdecision-makingdialogueleadershiplencioniteam alignmenttrust
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salomons.coach
Jan Salomons is an international executive leader turned leadership specialist and executive coach with over 35 years of experience across IT, transport, and semiconductors. His senior roles in HR, L&D, operations, transformation, and portfolio management—combined with work in 50+ countries—give him a rare, practical understanding of how leadership behavior drives organizational success in high-pressure environments. Jan founded Salomons.Coach to help executives and teams create visible behavioral change and measurable results. In 2024, he joined the Harvard Business Review Advisory Council. Today he partners with CEOs and executive teams who want leadership behavior to become the engine of performance and transformation.

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