Culture change is often misunderstood as mere slogans or posters, but true transformation begins with leadership behavior and systemic redesign. At TransLog, a European logistics organization, leaders discovered that their performance issues stemmed not from broken processes, but from a flawed behavioral system. By mapping leadership routines and co-creating a new behavior system, they shifted from siloed thinking to...
Negativity can quietly erode team morale, productivity, and even a leader’s confidence. In this post, I share the story of Nathalie, an operations manager trapped in a cycle of workplace stress and unproductive venting—both in her team meetings and personal life. Together, we explored the psychological roots of negativity, its contagious effects, and strategies to break free. From reframing...


