Most agreements fail quietly. Someone nods, says the right words, means them in the moment — and three weeks later the work has stalled. Not bad faith: the yes was never really theirs to begin with.
A contracting conversation closes the gap between agreement and commitment. It’s a short, deliberate way of running the moment you hand someone a piece of work, so that what they agree to is something they own rather than something they politely accept and quietly let slide.
This is a practice, not a lecture. You’ll learn the six moves, then work them on one real conversation you have coming up — a delegation, a hand-off, a request you need a colleague to actually deliver.
Inside:
- The six moves, each taught and then applied to your own situation
- A quick drill on hearing the “quiet no” — the yes that’s really a no
- A readiness check before you go in, and a confidence check after
- A printable contracting plan and a certificate of completion
Roughly 45 minutes, fully interactive, works on any device. Available in English and Dutch — switch language any time inside the course.
The ten minutes this adds to a hand-off are the cheapest insurance you have against work everyone agreed to and no one did.
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