All products available on Salomons.Coach are digital products.
No physical items are shipped.
Because digital goods cannot be returned, the following policy applies:
Refund Eligibility
You may request a refund if:
- You purchased the wrong product by mistake and have not downloaded it, or
- You experience technical issues that prevent access and we cannot resolve them
Non-Refundable Items
- Digital products that have been downloaded
- Coaching sessions already delivered
- Customized programs or tailored materials
How to Request a Refund
Email us at jan@salomons.coach with:
- Order number
- Email used for purchase
- Reason for refund
We respond within 5 business days.