Course Outline: Emotional Intelligence Development for Managers
- Introduction to Emotional Intelligence (EI)
- Definition and Importance of EI in Leadership
- Components of EI: Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skills
- Self-Awareness
- Identifying Personal Emotions and Triggers
- Understanding the Impact of Emotions on Leadership
- Self-Assessment Tools and Techniques
- Self-Regulation
- Strategies for Managing Emotions and Stress
- Techniques for Maintaining Composure and Patience
- Developing Resilience and Adaptability
- Motivation
- Understanding Intrinsic vs. Extrinsic Motivation
- Techniques for Self-Motivation and Setting Personal Goals
- Fostering a Motivated Work Environment
- Empathy
- Recognizing and Understanding Others’ Emotions
- Active Listening and Empathetic Communication
- Building Strong, Trusting Relationships
- Social Skills
- Enhancing Interpersonal Communication
- Conflict Resolution and Mediation Skills
- Networking and Building Influence
- Building Emotional Intelligence in Teams
- Creating an Emotionally Intelligent Culture
- Coaching and Mentoring Team Members
- Encouraging Emotional Intelligence Development within Teams
- Decision-Making and EI
- Using Emotional Intelligence in Decision-Making Processes
- Balancing Logic and Emotion in Leadership Decisions
- Case Studies and Practical Applications
- EI in Times of Change and Crisis
- Managing Emotions During Organizational Change
- Leading with Empathy During Crises
- Strategies for Supporting Teams through Uncertainty
- Continuous Improvement and Personal Growth
- Developing an Ongoing EI Improvement Plan
- Leveraging Feedback for Growth
- Resources for Further Learning and Development
Additional Resources
- Recommended Reading and Multimedia
- Access to Emotional Intelligence Assessments
- Opportunities for Peer Discussion and Networking
Course Features
- Lectures 0
- Quizzes 0
- Duration 10 hours
- Skill level All levels
- Language English
- Students 1185
- Certificate No
- Assessments Yes