{"id":91,"date":"2015-10-22T03:26:46","date_gmt":"2015-10-22T03:26:46","guid":{"rendered":"http:\/\/demo.thimpress.com\/eduma\/?page_id=91"},"modified":"2025-01-03T09:07:52","modified_gmt":"2025-01-03T08:07:52","slug":"faqs","status":"publish","type":"page","link":"https:\/\/salomons.coach\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"91\" class=\"elementor elementor-91\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ecc386 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ecc386\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16a59f2\" data-id=\"16a59f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6211e2b elementor-widget elementor-widget-thim-heading\" data-id=\"6211e2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc_heading   text-center\"><h3 class=\"title\">FREQUENTLY ASKED QUESTIONS\n<\/h3><p class=\"sub-heading\" style=\"\">Answer all of your questions\n\n<\/p><span class=\"line\"><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6343962 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6343962\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b384289\" data-id=\"b384289\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e19db87 elementor-widget thim-widget-accordion\" data-id=\"e19db87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"thim-widget-accordion\">\n\t<h3 class=\"widget-title\">Contracts<\/h3>\t<div id=\"accordion_69db5bcfac7d5\" class=\"panel-group\" role=\"tablist\" aria-multiselectable=\"true\">\n\t\t<!-- List Panel -->\n\t\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_69db5bcfac7d5_0\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfac7d5\"\n\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfac7d5_0\" aria-expanded=\"false\">\n\t\t\t\t\t\tCancellation policy\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_69db5bcfac7d5_0\"\n\t\t\t\tclass=\"panel-collapse collapse \" role=\"tabpanel\"\n\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfac7d5_0\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tI trust coaching sessions are only cancelled for good reasons. Therefore I only charge 50% when coaching sessions are cancelled within 48 hours, unless otherwise specified in the contract. This is because at such short notice I will not be able to replan my time. In case of special circumstances we can always discuss of course, I want to be fair to my clients and myself. \t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\" role=\"tab\"\n\t\t\t\t\tid=\"heading_accordion_69db5bcfac7d5_1\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfac7d5\"\n\t\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfac7d5_1\"\n\t\t\t\t\t\t\taria-expanded=\"false\">\n\t\t\t\t\t\t\tRefunding policy\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"collapse_accordion_69db5bcfac7d5_1\"\n\t\t\t\t\tclass=\"panel-collapse collapse\" role=\"tabpanel\"\n\t\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfac7d5_1\">\n\t\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t\tRefunding can only take place if agreed between both of us. The financial transaction will take place within the following week. \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\" role=\"tab\"\n\t\t\t\t\tid=\"heading_accordion_69db5bcfac7d5_2\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfac7d5\"\n\t\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfac7d5_2\"\n\t\t\t\t\t\t\taria-expanded=\"false\">\n\t\t\t\t\t\t\tCoupons &amp; discounts\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"collapse_accordion_69db5bcfac7d5_2\"\n\t\t\t\t\tclass=\"panel-collapse collapse\" role=\"tabpanel\"\n\t\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfac7d5_2\">\n\t\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t\tAt the moment I do not provide any coupons or discounts for courses provided online via my website. For hour or day tariffs, specific agreements are made dependent on circumstances.  E.g. I charge less for coaching when you have to pay private. \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\" role=\"tab\"\n\t\t\t\t\tid=\"heading_accordion_69db5bcfac7d5_3\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfac7d5\"\n\t\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfac7d5_3\"\n\t\t\t\t\t\t\taria-expanded=\"false\">\n\t\t\t\t\t\t\tPayment terms\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"collapse_accordion_69db5bcfac7d5_3\"\n\t\t\t\t\tclass=\"panel-collapse collapse\" role=\"tabpanel\"\n\t\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfac7d5_3\">\n\t\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t\tI expect invoices are paid within 15 days. I invoice once every month, unless specified differently in the contract.. \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t<!-- End: List Panel -->\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f73e20a\" data-id=\"f73e20a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aabe29a elementor-widget thim-widget-accordion\" data-id=\"aabe29a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"thim-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"thim-widget-accordion\">\n\t<h3 class=\"widget-title\">Services<\/h3>\t<div id=\"accordion_69db5bcfad01b\" class=\"panel-group\" role=\"tablist\" aria-multiselectable=\"true\">\n\t\t<!-- List Panel -->\n\t\t\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\" role=\"tab\" id=\"heading_accordion_69db5bcfad01b_0\">\n\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfad01b\"\n\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfad01b_0\" aria-expanded=\"false\">\n\t\t\t\t\t\tService definition\t\t\t\t\t<\/a>\n\t\t\t\t<\/h4>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapse_accordion_69db5bcfad01b_0\"\n\t\t\t\tclass=\"panel-collapse collapse \" role=\"tabpanel\"\n\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfad01b_0\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\tAs I provide a wide range of services, I always specify the services agreed in the contract to avoid misunderstandings or wrong expectations.\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\" role=\"tab\"\n\t\t\t\t\tid=\"heading_accordion_69db5bcfad01b_1\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfad01b\"\n\t\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfad01b_1\"\n\t\t\t\t\t\t\taria-expanded=\"false\">\n\t\t\t\t\t\t\tPreparation activities\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"collapse_accordion_69db5bcfad01b_1\"\n\t\t\t\t\tclass=\"panel-collapse collapse\" role=\"tabpanel\"\n\t\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfad01b_1\">\n\t\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t\tPreparation activities are only charged when specified in the contract or separately agreed during the contract. Most contracts I make, specify the policy for additional activities, such as preparation time and material costs.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t<div class=\"panel panel-default\">\n\t\t\t\t<div class=\"panel-heading\" role=\"tab\"\n\t\t\t\t\tid=\"heading_accordion_69db5bcfad01b_2\">\n\t\t\t\t\t<h4 class=\"panel-title\">\n\t\t\t\t\t\t<a role=\"button\" class=\"collapsed\" data-toggle=\"collapse\"\n\t\t\t\t\t\t\tdata-parent=\"#accordion_69db5bcfad01b\"\n\t\t\t\t\t\t\thref=\"#collapse_accordion_69db5bcfad01b_2\"\n\t\t\t\t\t\t\taria-expanded=\"false\">\n\t\t\t\t\t\t\tCourses\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t\t<div id=\"collapse_accordion_69db5bcfad01b_2\"\n\t\t\t\t\tclass=\"panel-collapse collapse\" role=\"tabpanel\"\n\t\t\t\t\taria-labelledby=\"heading_accordion_69db5bcfad01b_2\">\n\t\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t\tCourses offered online are provided as per my terms & conditions. Courses and workshops provided physically in your organization - or on-line but dedicated to your organization - will be agreed separately in a contract.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t\t<!-- End: List Panel -->\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a71828 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a71828\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ffa5644\" data-id=\"ffa5644\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f72fd7 elementor-widget elementor-widget-wp-widget-text\" data-id=\"9f72fd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"textwidget\"><div class=\"thim-contact-faqs text-center\">\n<h4>Didn&#8217;t find the answer?<\/h4>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f9394-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"9394\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/91#wpcf7-f9394-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"9394\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f9394-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"242\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS Answer all of your questions Contracts Cancellation policy I trust coaching sessions are only cancelled for good reasons. Therefore I only charge 50% when coaching sessions are cancelled within 48 hours, unless otherwise specified in the contract. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9644,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-91","page","type-page","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"FREQUENTLY ASKED QUESTIONS Answer all of your questions Contracts Cancellation policy I trust coaching sessions are only cancelled for good reasons. Therefore I only charge 50% when coaching sessions are cancelled within 48 hours, unless otherwise specified in the contract. 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